U.S.A. shipping method is by USPS 1st class or Priority mail. All domestic orders have tracking. If delivery can not be made because of customer input error, typo, or other mistake we reserve the right to ask you to cover cost of reshipping and to wait for postal system to locate original order.

Free Shipping: Orders with free shipping will be mailed with least expensive ground service with tracking and with a delivery time of  no more than 8 days. For faster shipping please choose an alternative shipping method on the checkout page. Free shipping promotion is for US addresses only.

International: USPS is used for international orders unless you see an alternative shipper option on the checkout page. Countries we ship to are listed in the address dropdown country field on the checkout page. If your country is not listed then we do not ship to it, but you can use the International Checkout button on the shopping cart page to complete your order (see below for more details). Tracking for international shipments only work until the order reaches the destination country but not further. Therefore we can not guarantee delivery beyond entering the destination country. All taxes and duties charged by the destination country is the responsibility of the consumer/customer. 

We pre-collect VAT tax for some countries and will refund this back to customer after acceptance of delivery is acknowledged by emailing us when you receive your order.


We recommend using a mail forwarding service for countries not serviced. This allows us to ship to your US address. They will receive your mail, then forward your order to you according to your instructions. They charge a small fee but you may have save transportation charges depending on your shopping habits.


Satisfaction Guaranteed, if not completely satisfied with our product return package for a full refund. Opened products containing less than 50% of the original amount will have prorated refund at our discretion. 

Return Products to: 
Olivus Inc. - IPS
2992-D Alvarado Street
San Leandro, CA 94577

**Include your order number or invoice printout and a brief reason for your return.**

Privacy Policy

All personal information is utilized ONLY for delivery of your order. We will never sell or publish your name, address, phone or e-mail address to other companies or individuals. Credit card information submitted through our website is not stored for your protection.

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