Shipping
Domestic: U.S.A. shipping method is by USPS 1st class and Priority mail. All domestic orders have tracking, however postal insurance is optional and recommended in high theft areas.
Free Shipping: orders with free shipping will be mailed with parcel post ground service with a delivery time of 2-8 business days. For faster shipping please check the Priority or Flat rate shipping option.
International: USPS by online selection or FedEx by special arrangement by phone or email.
INTERNATIONAL ORDERS
Olivus has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers from countries not covered directly. If you do not see your country listed in the shipping address drop down box, simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.
WHICH COUNTRIES DO YOU SHIP TO?
International shipping is currently available WORLDWIDE from Olivus. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?
All inquiries regarding your international order should be directed to International Checkout at:
EMAIL: support@internationalcheckout.com.
PHONE: USA Phone: +001.310.601.8196
USA Toll Free: +1.866.682.0641
Australia Phone: +61.28003.4685
Brazil Phone: +55.(11)3717.5368
Ireland Phone: +353.1443.3715
Mexico Phone: +52.558.421.8266
All Others: +001.310.601.8196
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
Returns
Satisfaction Guaranteed, if not completely satisfied with our product return package for a full refund. Opened products containing less than 75% of original amount will have refund prorated at our discretion.
Return Products to: Olivus, PO Box 5928, Concord, CA 94524.
Privacy Policy: All personal information utilized ONLY for delivery of your Olivus. We will never sell or publish your name, address, phone or e-mail address to other companies or individuals.
Thank you for shopping with Olivus Inc. |
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